COMPLIANCE
Compliance and call quality you can show, not just claim.
One bad call can cost more than a year of revenue. That is why consent, Do Not Call standards and call recording are part of every Oakline campaign, and why we can hand you the records when you ask.
STANDARDS
Our standards
| Area | What we do | What you can request |
|---|---|---|
| Consent | Consumers agree to be connected before every transfer | The consent record for any billable call |
| Do Not Call | Scrubbing against the National DNC Registry, applicable state lists and opt-out requests | Our DNC policy |
| Call recording | Billable calls are recorded and kept on file | Recordings for any billable call |
| Medicare | Campaigns run with CMS third-party marketing requirements in mind, including the required disclaimer | Disclaimer samples |
| Data security | Limited access to caller data, encrypted transfer | Our data handling summary |
Request our compliance pack
Agencies and carriers can request our compliance pack: consent language samples, DNC policy and data handling summary.
This page describes Oakline Networks' internal standards and is not legal advice. Telemarketing and consent rules vary by state and change over time. Advertisers remain responsible for their own compliance and should consult their own counsel.